At Acute, we offer a full 24 hour 365 days a year lift emergency callout service for both existing and new customers.
If you are not a customer of ours, that's not a problem at all. It makes no difference who installed the lift equipment, regardless of the make, model or the original installation company we can solve the problem.
If your lift should develop a fault and cause disruption to traffic flow during the day or night, help is just a phone call away. Don't be afraid to give us a call day or night, that's what we are here for.
All of our lift engineers have access to an extensive database of electrical circuit diagrams for all makes and types of lift equipment, so if your lift is missing these drawings do not panic. We will still be able to fault find on your equipment.
Lift emergency callouts during the day or night are all responded to within a maximum period of 4 hours from logging your call. Our average attendance time is around 2 hours during daytime and 1 hour during the night time from receiving your call but may sometimes vary according to your location.